I’m a sceptic myself. You need to download and install special software, you need a beefed-up computer, the controls are far from intuitive, and the sight of clothed cats and semi-naked people is somewhat off-putting for serious use.
Still in the IDeA Community of Practice for Social Media there are some fans. Top comment thought came from Justin Kerr Stevens of extended reach:
As you can imagine World of Warcraft is more about disengaging limbs from citizens than engaging citizens with democracy. I suspect Justin is among the majority.